Terms of Use

Last updated: September 16, 2026

These Terms of Use (the “Terms”) are a binding agreement between you and VENUplus Inc., with offices at 200 W. Sand Lake Road, Suite 800, Orlando, Florida 32809, USA (“VENU+,” “we,” “our” or “us”), and govern your access to and use of our websites, including regional versions of venuplus.com, and the content, features, forms and services made available through them (collectively, the “Site”). By accessing or using the Site you accept these Terms and our Privacy Policy and Cookie Policy, each of which is incorporated by reference. If you do not agree, do not use the Site.

1. The Site and our Services

The Site provides information about VENU+ and its family of guest-facing venue solutions and consumer brands, including guest mobility, smart lockers, souvenirs & retail, photo capture, arcades & game rooms, and food & beverage programs. Content on the Site is provided for general information only and does not constitute an offer, quotation or commitment. Product specifications, availability, imagery and program details vary by region and venue and are subject to change or discontinuation at any time without notice. Rentals, storage, purchases and other on-site services at partner venues are governed by the separate terms, signage and agreements presented at or for the relevant venue, not by these Terms.

2. Eligibility

The Site is intended for users who are at least 16 years of age (or the age of digital consent in your jurisdiction, if higher) and who can form a binding contract. If you use the Site on behalf of a company or other entity, you represent that you are authorized to bind that entity, and “you” includes that entity.

3. Changes to these Terms

We may revise these Terms from time to time. The “Last updated” date above reflects the most recent version. Changes take effect when posted, and your continued use of the Site after posting constitutes acceptance of the revised Terms. If you do not agree to a change, your sole remedy is to stop using the Site.

4. Intellectual property; limited license

The Site and all of its content — including text, graphics, photographs, renders, videos, logos, icons, product names, page designs, software and the selection and arrangement of each — are owned by VENU+ or its licensors and are protected by copyright, trademark and other intellectual-property laws worldwide. We grant you a limited, revocable, non-exclusive, non-transferable license to access the Site and to view, download and print pages and product materials for your personal or internal business evaluation of VENU+ products and services. No other right or license is granted, whether by implication, estoppel or otherwise.

VENU+, the VENU+ logo, GoPod®, DualPod™, SafePod®, VLocker™, Tiburon™, GoRoll®, GoBoost™, GoPass, GoManager, Picture Pass, ScooterBug®, ScooterPals®, At the Pier Arcade®, PennyCollector® and the other product and brand names displayed on the Site are trademarks of VENUplus Inc. or its affiliates. They may not be used, registered or displayed — including in metadata, advertising keywords or domain names — without our prior written permission. All third-party marks are the property of their respective owners.

5. Acceptable use

You agree that you will not, and will not permit or assist anyone else to:

• use the Site for any unlawful, fraudulent or deceptive purpose, or in violation of these Terms;
• probe, scan, test or breach the security or authentication measures of the Site, or access data or systems you are not authorized to access;
• interfere with the operation of the Site, including by transmitting malware, flooding, or overloading our infrastructure;
• scrape, harvest, crawl, or use robots, spiders or other automated means to extract data or content from the Site, including for training machine-learning systems, without our prior written permission;
• copy, frame, mirror, republish, sell or commercially exploit any part of the Site or its content, or remove any proprietary notices;
• reverse engineer, decompile or disassemble any software made available through the Site, except where such restriction is prohibited by law;
• impersonate any person or entity, misrepresent your affiliation, or submit false or misleading information through our forms.

We may investigate violations, involve law enforcement, and suspend or terminate your access to the Site at any time, with or without notice, for any conduct we reasonably believe violates these Terms or is otherwise harmful.

6. Information you submit

When you submit information through the Site — for example a contact, quote or refund-request form — you represent that the information is accurate and that you are entitled to provide it. Personal information is handled in accordance with our Privacy Policy. If you send us ideas, suggestions or other feedback about our products or services, you grant VENU+ a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose, without obligation or compensation to you. Do not submit information that is confidential or proprietary to you or any third party.

7. Third-party websites and services

The Site may contain links to, or embed content from, third-party websites and services — for example video players, our digital catalog viewer, social networks such as LinkedIn, and payment or refund-processing providers. We do not control and are not responsible for the content, availability, accuracy, or privacy and security practices of third parties. Links are provided for convenience only and do not imply endorsement. Your use of third-party websites and services is at your own risk and subject to their terms.

8. Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

9. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL VENU+, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY; AND (B) THE AGGREGATE LIABILITY OF VENU+ AND ITS AFFILIATES FOR ALL CLAIMS RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW, AND NOTHING IN THESE TERMS AFFECTS STATUTORY RIGHTS THAT YOU HOLD AS A CONSUMER UNDER MANDATORY LOCAL LAW.

10. Indemnification

To the extent permitted by law, you agree to defend, indemnify and hold harmless VENU+ and its affiliates from and against any claims, damages, liabilities, costs and expenses (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, your misuse of the Site, or your violation of any law or the rights of a third party.

11. Copyright complaints

We respect intellectual-property rights. If you believe content on the Site infringes your copyright, please send a notice with the information required by the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512) to VENUplus Inc., Attn: Legal — Copyright, 200 W. Sand Lake Road, Suite 800, Orlando, Florida 32809, USA, or by email to InternationalSales@VENUplus.com with the subject line “Copyright Notice.”

12. International use

We operate the Site from the United States and make regional versions available for convenience. We make no representation that the Site or its content is appropriate or available in every location, and you are responsible for compliance with the laws that apply to you. You may not use the Site in violation of applicable export-control or sanctions laws.

13. Governing law and venue

These Terms and any dispute arising out of or relating to them or the Site are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. You and VENU+ agree to the exclusive jurisdiction of the state and federal courts located in Orange County, Florida, and waive any objection to venue in those courts. If you access the Site as a consumer from a jurisdiction whose mandatory law grants you the right to bring proceedings in your local courts or the protection of your local law, nothing in this section deprives you of that right or protection.

14. Termination

We may suspend or terminate your access to the Site at any time. Sections of these Terms that by their nature should survive termination — including intellectual-property provisions, disclaimers, limitations of liability, indemnification, and governing law — survive.

15. General

These Terms, together with the policies incorporated by reference, are the entire agreement between you and VENU+ regarding the Site and supersede any prior understandings on that subject. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remainder will remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets. No agency, partnership or employment relationship is created by these Terms or your use of the Site.

16. Contact

Questions about these Terms may be sent to InternationalSales@VENUplus.com or to VENUplus Inc., 200 W. Sand Lake Road, Suite 800, Orlando, Florida 32809, USA, +1 800 385 4973.